Is my data secure?
We take all reasonable precautions to keep your
information safe and secure. Our state-of-the-art
servers are hosted and professionally managed by Rackspace,
a recognized leader in high-end hosting. You can read
about their Zero-Downtime
network and data center and what
makes Rackspace the best place to
host mission-critical websites and applications.
- Crik-IT® utilizes some of the most advanced
technology for Internet security available. When you
access Crik-IT®, Secure Socket Layer (SSL) technology
protects your information using both server
authentication and data encryption, ensuring that your
data is safe, secure, and available only to registered
users that you have authorized to view your data.
What must be installed on the dealer's computer to
allow accessing Crik-IT®?
- Nothing! All the user needs is a web browser.
Crik-IT® is designed to work with Internet Explorer 7 or
How does all the information (i.e. items, order
confirmations, etc.) get from the vendor to Crik-IT®?
For vendors running their business on other
- If the vendor runs their business on QuickBooks
Premier, Pro, or Enterprise, they can use our
for QuickBooks app to connect their QuickBooks company
- The vendor's information must be put into a format
that Crik-IT® can work with. This can be a series
of text files, Excel spreadsheets, SQL Server tables, or
any number of different options. The number of
files required depends on which Crik-IT® options the
vendor chooses to use, but can be as few as 6 files.
- This information can be produced in a variety of
ways. For example, a custom report writer, such as
Crystal Reports, could be used to create the files
needed by Crik-IT®. Or, SQL Server queries or views
could be created. There are other options as well.
We will work closely with the vendor to determine the
best option for them.
- The files will be produced by the vendor's system on
a regularly scheduled basis. This will happen at
least on a nightly basis, and some information can be
created much more frequently than that (for example,
inventory availability information may be produced as
often as every half hour).
- Once produced, the files will be transmitted via
encrypted file transfer methods from the vendor's system
to the Crik-IT® servers. Once there,
the new information and makes it available via the Crik-IT® web service for dealers and reps to access.
What systems has Crik-IT already
been integrated with?
- We have subscribers who send information from Sage
MAS90, from Sage Pro, from MYOB's AccountEdge (Macintosh
system), from QuickBooks (Pro, Premier, Enterprise), as
well as from custom built systems. Just about any
current software system can be configured to send info
Who pays for the Crik-IT® service?
- The vendor pays for the Crik-IT® service.
How does Crik-IT® pricing work?
- Pricing for
Crik-Sync for QuickBooks subscribers is
based on features selected and number of users.
More info is available
- For all other subscribers, we have a couple of different pricing models.
With either model, pricing is based on the value received, as
determined either by the number of times a dealer, rep, or
in-house user accesses a vendor's data in Crik-IT®, or by
the number of users a vendor sets up to use Crik-IT®.
- Pricing has been designed to enable smaller vendors
to be able to provide the Crik-IT® service to their
dealer channel when it would be cost-prohibitive for
them to provide such a service any other way. It
allows the littler guys to compete more effectively with
the bigger guys.
I'm a dealer. One of
biggest headaches is updating my own inventory system when
my Crik-IT vendor updates their pricing... or adds new
product lines or items. Can Crik-IT help me?
- You bet we can!! If you use the QuickBooks® system, you can use
Crik-Link to QuickBooks
program which lets you download prices/costs, new items,
etc. from Crik-IT and put them automatically into your
QuickBooks system. This will save you hours and
hours and hours of time... AND protect your margin!
- Guess what else? If you use Evosus® Software,
Crik-Link now works with your system too!
Get more info here.
I'm a dealer. Why would I
want to enter POs via Crik-IT®
instead of into my own PO system? And does that mean I
have to enter the purchase order twice.... once into Crik-IT®
and once into my own PO system?
- Crik-IT® offers several
advantages when it comes to entering POs:
- Many email alerts are designed to notify the
dealer if there are issues with the vendor's order
confirmation for a particular PO. To make use
of these email alerts, the dealer's POs must be in
- If the vendor uses the matching accessories
option in Crik-IT®, when the dealer enters a purchase
order for an item with matching accessories, Crik-IT®
walks them through ordering only those accessories
that go along with that item. This
dramatically reduces ordering errors, as well as the
customer frustrations, shipping costs, installation
delays, and other headaches that accompany such
- Purchase orders that are in Crik-IT® can be
emailed to your account manager (customer service
rep) with a simple click of the mouse. The
purchase order is emailed as a professional-looking,
easy-to-read PDF attachment directly to the account
manager, with a copy going to you, the dealer.
- If you use the QuickBooks® system, you can use
Crik-Link to QuickBooks
program which lets you
import purchase orders directly from Crik-IT® into your
QuickBooks system. You simply enter the PO number
(or a date range of POs)
that you want to import, and the system does the rest...
it goes out to the Crik-IT® website, finds the POs, then automatically puts
them into your QuickBooks®
system as purchase orders! It's that easy... and
it eliminates errors that can happen when entering a
purchase order twice (once into Crik-IT® and again into
your QuickBooks® system).
- If you use a different purchase order system and are
interested in getting this sort of functionality, have
your software vendor contact us.
Well, I really like my own PO system and I don't want
to enter POs directly into Crik-IT®... but, I also want to
take advantage of the Crik-IT® email alerts and other
benefits... is there anything we can do without having to do
- Yep, if you're running your business on QuickBooks®
Pro, Premier, or Enterprise we've got ya covered!
Crik-Link to QuickBooks
program, you can upload POs from QuickBooks®
to Crik-IT®. It's a snap!