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Making it easy for customers to do business
    With Crik-IT, hundreds of dealers are already trained and up & running on Crik-IT.  When another of their vendors comes onto Crik-IT, they don't have to learn a new username & password.  They don't have to learn a new navigational structure.  

Dealers simply do not have time to learn a different system for each of their suppliers.  

Vendors regularly ask us how we get so many people using Crik-IT on a regular basis.  They tell us about the tens or hundreds of thousands of dollars they have invested in building a proprietary portal for their customers to use, and THEY DON'T USE IT!  

Of course they don't!  It is unrealistic to expect dealers to learn a different system for every one of their suppliers (manufacturers AND distributors).  At best, a dealer will learn the systems for the top 2 or 3 of their suppliers.  

Listen to current Crik-IT users:

“Crik-IT is a very useful tool.  There are a couple of other tools provided by vendors, but we’re not using them.  If more vendors got onto Crik-IT, then all information would be in one location.  If you have 6 manufacturers, it’s all there with one login.  If you know how to use the system for one vendor, you know for all.”

“[With more vendors on Crik-IT] then there is one less thing for employees to learn.  Lowe’s uses all the same type of forklift so they don’t have to train employees in different machines.”

“Getting more vendors onto Crik-IT would be quite beneficial.  It would save time hunting down phone numbers for the vendor, then placing a call to try to figure out in-stock inventory.  Instead, I could pull up Crik-IT, plug the part number in, and see whether it is in-stock.”

 

Dealers can access info for multiple vendors through Crik-IT's easy-to-use interface.  (Sample dealer management screens are shown below.  Staff users get different screens for their use.)

 

Drill down into Details to get more information about a particular vendor.  Once a user knows how to use Crik-IT for one vendor, they immediately know how to use it for another.

 

Dealers can get reports for any of their Crik-IT vendors using the same, familiar process