Look at what our users are saying!

From Dealers using Crik-IT to access info from their vendors:

• “Crik-IT saves us at least 75% from the old way of getting information.  We used to have to go through a whole run-around, placing calls, waiting for calls back, that sort of thing.  Now we can just pull up Crik-IT and check inventory, prices, quotes, etc..” 

• “In this economy, we don’t have the cash to stock lots of stoves.  Having access to inventory available at the vendor is more critical than ever.” 

• “Crik-IT is a very useful tool.  There are a couple of other tools provided by vendors, but we’re not using them.  If more vendors got onto Crik-IT, then all information would be in one location.  If you have 6 manufacturers, it’s all there with one login.  If you know how to use the system for one vendor, you know for all.”

• “There’s no sense going to the rep for basic information like pricing and availability when it’s all right there in Crik-IT.  You might leave a message and wait for a call back… and lose the order because the customer goes somewhere else.” 

• “Crik-IT is easy to use.  It’s quick finding out inventory in-stock at the vendor’s warehouses… instead of having to call the vendor, get transferred around, and hope to be able to talk to someone with the answers I need.” 

• “Getting more vendors onto Crik-IT would be quite beneficial.  It would save time hunting down phone numbers for the vendor, then placing a call to try to figure out in-stock inventory.  Instead, I could pull up Crik-IT, plug the part number in, and see whether it is in-stock.”

• “Can check inventory without having to attempt a phone call.  I can see real time inventory without leaving a voicemail, waiting for call back, etc..  I use it to check on shipments and expected ship dates.” 

• “[With more vendors on Crik-IT] then there is one less thing for employees to learn.  Lowe’s uses all the same type of forklift so they don’t have to train employees in different machines.”

• “Crik-IT saves time when we need to check inventory information.  I don't have to make a phone call.”

• “What I like about Crik-IT is that the minute I enter and submit a PO, it goes directly to my account manager... I don't have to fax it, then worry about whether it got to my account manager.”

• "I like Crik-IT.  We have had no problems with it."

From Distributors using Crik-IT to access info from their vendors:

• “With Crik-IT, we save easily 20 minutes per request.  Requests include questions like: What does the vendor have in-stock? Which warehouse is it in?  When can I get it?  I get 2, 3 or more requests like this per day during the busy season.” 

• “I use Crik-IT for doing my ordering because I'm guaranteed that the order actually got to somebody, and I can see that a confirmation comes back to Crik-IT.  It saves me time, worry, and headaches a week or two from now when I don't receive the order that I thought I had placed.”

• “I like Crik-IT.  It  is very easy to navigate.  It is simple to use…  not complicated. I can zip right through it to get what I need.” 

• “It’s easier to find information than in the old days (which really weren’t that long ago).  I don’t have to make a phone call which ties up somebody at [the vendor] and ties me up… and often you’re put on hold.  Crik-IT makes [the vendor] and me both much more efficient.”

• “If we were looking at two vendors and the only difference between them is that one is offering Crik-IT and the other isn’t, it’s a no-brainer… it’s easier to deal with vendors who are keeping up technologically.”

   

From Vendor staff using Crik-IT to access sales reports, order status, inventory availability info, customer info, and more:

• "I use Crik-IT to check stock and to provide my customer with alternatives.  If I see that the item the customer wants isn't currently available, I can offer alternatives and upgrade them to a different model.  This way, I'm not saying 'No'."

•  Why don't you use your internal inventory system for checking stock?

  • "Crik-IT is much faster than using our inventory system.  Everything shows on one page and I don't have to hit multiple keys and go through multiple screens to get the information I want.  I can do stock checks much faster on Crik-IT than on our internal system."

• "For our customers using Crik-IT, if they have a customer right in front of them who wants a particular color stove, they could save an hour by just going to Crik-IT to check stock rather than making a phone call and waiting for a call back."

• "Great product with great support!"