The B2B portal for eyewear manufacturers and distributors serving optical stores

Give opticians a portal for reordering frames, managing display programs and filing claims, and give your reps a clearer view of every account.

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Frame & display kits

Display units

Warranty claims

Account pricing

CrikSales for eyewear manufacturers and distributors serving optical stores

CrikSales is a B2B ordering and dealer portal for eyewear manufacturers and distributors. Opticians reorder frames, order frame and display kits, track display units and file warranty claims online, while your reps see each account's volume and trend.

CrikSales B2B portal list of customer orders with PO number, status and confirmation number

Optical retailer portal

Opticians reorder on their own

Optical stores reorder best-selling frames all year. A portal with their history, pricing and balance keeps them off the phone.

Three years of purchase history and top items
Dealer co-op balance shown on each account
Announcements for new collections
Role-based access for owners and staff

CrikSales order entry with a bundle open to show its components, cost and availability

Collections & displays

New collections, displays and kits

New collections arrive with display materials. Kits and display-unit tracking keep both together.

Frame and display sets sold as one kit
Display units tracked for each store
Back-orders when an item is not yet in stock
Customers attach their own PO number

Warranty

Handle claims without the inbox

When a product has a problem, the claim should be easy to file and easy to follow. The Warranty Claims module gives both sides one place to work.

Stores file claims online and attach photos or documents
Your team works from one claim queue
Customers see status and get automatic status emails
Problem-part reporting across claims

CrikSales business dashboard with revenue, orders and three-year trends

Pricing & reps

Account pricing and a clear view of results

Independents, groups and chains buy on different terms, and your reps need to see how each is trending.

Customer-specific pricing and tiered price lists
Rep dashboard with invoiced volume and top customers
Quotes accepted online for larger orders
Commissions calculated from the same orders

All the features done right

The everyday details that keep wholesale orders moving.

Order confirmations

A confirmations workflow sorted by number, PO, SKU or rep.

Invoices & balances

Customers see open invoices and their current balance without calling.

ACH & card payments

Large invoices can be settled by ACH instead of a card.

Sales CRM

Leads, opportunities and contact notes in one place for your reps.

Sales reports

See which products, customers and territories drive revenue.

QuickBooks sync

Orders, customers and invoices stay in step with your accounting.

One need, one app

Start with the portal and expand as you grow.

B2B Sales Portal Self-service ordering

Manage Quotes Quote and convert

Sales CRM Leads and pipeline

Invoice & Payments Get paid faster

Analytics & Reports Know what sells

QuickBooks Integration Two-way sync

Frequently asked questions

Yes. A branded portal shows each store its three years of purchase history, top items, dealer co-op balance and pricing, so reorders do not need a phone call.

Yes. Frame and display sets are sold as one kit, and display units are tracked for each store.

Yes. The Warranty Claims module lets stores file claims online with photos or documents, gives your team one claim queue, and sends customers automatic status emails.

Yes. Orders, customers and invoices sync with QuickBooks Online and QuickBooks Desktop, so your team keeps using the accounting software it already knows.

Yes. Choose Start free trial to try CrikSales, or book a demo and an advisor will show you how it would be set up for your business.

What CrikSales customers say

…they can view invoices, account balances, product purchase history & open orders. They can place orders, submit warranty claims, keep track of display units…

JenNortheast Distribution Ltd, CrikSales customer

With Crik-IT our reps are able to see everything they need about a dealer with a few simple clicks, and sometimes no clicks with the use of the dashboard!

Brianna PatrickFramus & Warwick, CrikSales customer

Unleash your growth potential

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